20+ years across health systems, managed care, and healthcare technology. The pattern is the same everywhere: most organizations optimize inside silos. I integrate across them, and the numbers move.
Every organization I have led needed something built, not just improved. These are the four things I build, proven across different employers, different decades, and different business models.
Governance that puts physicians and operators on one scorecard, so quality, financial, and experience goals stop competing with each other.
Operating infrastructure built from scratch or rebuilt under pressure, with the financial results to prove the model works.
Behavioral architecture for technology change: adoption designed into the operating model instead of pushed at resistant users.
Risk-population programs that change outcomes and cost curves at the same time, built with clinical chairs, not around them.
Experience says you did the work. A documented methodology says you can do it again, anywhere. These are frameworks I created, named, and published.
A turnaround is not complete until 90% of key KPIs hold for 90 consecutive days. One good quarter is not a turnaround.
Culture is not the mission statement. It is what people trade for status. Change the currency and the culture follows.
AI adoption is not a training problem. It is a design problem: clear structural barriers first, then apply behavioral change to true resistors.
Physicians and operators paired with shared accountability for quality, financial, and experience metrics. One scorecard, faster decisions.
ORIGINAL FRAMEWORKS DEVELOPED AND FIELD-TESTED ACROSS 20+ YEARS OF OPERATING LEADERSHIP
Currently leading customer success and AI platform deployment for Mosaic Clinical Technologies across a four-state radiology region: 12 practices, 60+ imaging locations, and 1,200+ physician end-users, with a full migration off legacy voice recognition platforms completed on deadline with zero patient safety incidents.
Advisory, fractional, and interim engagements for healthcare organizations that need capability built, not another assessment deck.
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